Effective Date: March 7, 2026
​At Grace & Lather, we value your privacy as much as we value traditional soap-making. This policy explains how we collect and protect your information in accordance with South Africa’s POPIA.
​1. What Information We Collect
When you purchase our handcrafted soaps (like our Classic Rose Powder), we collect:
​Contact Details: Name, email address, and phone number.
​Delivery Info: Your physical address for shipping via our R95 flat-rate service.
​Order History: Which hot or cold process soaps you’ve enjoyed.
​2. How We Use Your Data
We only use your information to:
​Process and ship your orders.
​Send you tracking updates via email or WhatsApp.
​Occasionally share “Grand Opening” news or new batch releases (only if you opt-in!).
​3. Third-Party Sharing
We do not sell your data. We only share necessary details with:
​Our Couriers: To get your soap to your door.
​Payment Processors: To securely handle your transaction (we never see your full credit card details).
​Website Analytics: To see which soaps are the most popular.
​4. Data Security
Your data is stored securely. We take all reasonable steps to protect your personal information from unauthorized access.
​5. Your Rights
Under POPIA, you have the right to:
​Ask what information we hold about you.
​Request that we update or delete your information at any time.
​Contact Us
For any privacy-related questions, please contact us at info@graceandlather.co za or via our WhatsApp Business line +27 72 995 4639
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection